Sega is withdrawing Total War: Shogun 2 Complete Edition from sale just two days after its October 13 PC launch, while working to bring the original game back to stores. Anyone who already owns the remaster will still be able to access and play it.

In a joint statement from Sega and Creative Assembly, the companies acknowledged player feedback and said:

“We agree that the current experience is not where it needs to be.”

The statement describes the removal as temporary and says the companies are working with platform holders to withdraw Complete Edition and reinstate the original while they investigate. It does not give a completion date for those store changes or a timetable for the remaster's return.

Steam buyers were promised the original too

The withdrawal reverses a recent change to how Shogun 2 was sold. According to Sega's official FAQ, the original stopped being available as a standalone Steam purchase on September 28, ahead of Complete Edition's release.

The same FAQ says Steam purchases of Complete Edition include the original Shogun 2 and its DLC, excluding the Blood Pack. Purchases through the Epic Games Store, Microsoft Store and GOG include only Complete Edition. Sega's new statement preserves access to the remaster but does not announce an equivalent original-game entitlement for buyers on those other stores.

There is also a modding distinction worth keeping in mind when switching versions. Complete Edition uses Mod.io, and Sega says mods made for the original Shogun 2 are not compatible with it. Mods for the original remain unchanged.

Infantry firing across a river in Total War: Shogun 2 Complete Edition
Complete Edition includes the original campaign, Rise of the Samurai and Fall of the Samurai. Image: Sega.

Repairs have no announced timetable

Complete Edition combines turn-based campaigns across Japan with real-time army battles. Its advertised upgrades include a 64-bit version, 1440p and 4K interface scaling, updated lighting and textures, and more than 50 newly playable minor factions.

The launch drew complaints about bugs and missing quality-of-life improvements, alongside allegations of undisclosed generative AI use, PC Gamer reported. Those AI allegations remain unconfirmed; Sega and Creative Assembly's statement does not address them specifically.

The companies say they are working with their development partner to identify the causes of the problems and deliver improvements. They have not yet named the fixes or said when players can expect them.